Privacy Policy

Last updated: March 22, 2026

Interpretation and Definitions

Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as "the Company", "We", "Us", or "Our") refers to Fluentax Korlátolt Felelősségű Társaság
    • Registered seat: 2040 Budaörs, Károly király utca 77/3., Hungary
    • Registration number: 13-09-212799
    • VAT number: 29230347-2-13
    • EU VAT number: HU29230347
  • Cookies: small files placed on Your device to store browsing data and preferences.
  • Country: Hungary
  • Device: any device accessing the Service, e.g., computer, phone, tablet.
  • Personal Data: contact information of individuals acting in a professional capacity for an organization.
  • Service: the Website.
  • Service Provider: third-party natural or legal persons processing data on behalf of the Company.
  • Usage Data: data collected automatically, including API request logs and activity metrics.
  • Website: Fluentax, accessible from https://www.fluentax.com
  • You: the individual accessing or using the Service, or the organization on whose behalf the Service is accessed.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

Personal Data is primarily the contact information of individuals acting in a professional capacity. It may include:

  • First and last name
  • Business email address
  • Phone number (if provided)
  • Role of the submitter (e.g., integrator, consultant, representative)
  • Content of inquiries, messages, or project descriptions submitted via forms
  • Usage Data, including API logs

Organization Information

When submitting service inquiries, API requests, or contact forms on behalf of an organization, We collect organization-related information necessary to evaluate requests, provide access, and comply with applicable legal requirements.

  • Company legal name
  • Company country or address
  • Tax identification or VAT number
  • Countries or banks relevant to requested services
  • Project requirements, timelines, or implementation details

Organization information generally relates to legal entities rather than individuals. If the information identifies a sole trader or natural person, it may be treated as Personal Data.

By submitting information on behalf of an organization, client, or end user, You confirm that You are authorized to provide this information and to be contacted regarding the request.

Usage Data

Usage Data is collected automatically when using the Service.

This includes IP address, browser/device details, page visits, time on pages, and API usage logs such as request timestamps and endpoints accessed. Usage Data is used to monitor and improve the Service and prevent abuse.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to collect information about Service usage.

  • Cookies: small files placed on Your device. You can refuse cookies, but some parts of the Service may not work.
  • Web Beacons: small files in emails or pages to track views or clicks for analytics.

Cookies may be Persistent or Session-based. Learn more: Cookies: What Do They Do?

Google reCAPTCHA

This site is protected by Google reCAPTCHA to prevent automated abuse. reCAPTCHA may collect device and application data, as described in Google's Privacy Policy and Terms of Service.

Use of Your Personal Data

We use Personal Data to:

  • Provide and maintain the Service
  • Manage Your Account
  • Perform contracts and API access arrangements
  • Respond to inquiries and requests
  • Provide news, updates, and relevant service information
  • Conduct internal analysis and improve the Service
  • Evaluate organization eligibility for API access and compliance verification

Under EU law (GDPR), Our legal basis for processing Your Personal Data may include:

  • Performance of a contract with You or Your organization
  • Compliance with legal obligations
  • Our legitimate interests, such as Service improvement, fraud prevention, or security
  • Your consent, when required for specific processing activities

Your Rights Under EU Data Protection Law

If You are an EU resident, You have the following rights regarding Your Personal Data:

  • Access and receive a copy of Your Personal Data
  • Request correction of inaccurate or incomplete data
  • Request deletion of Your Personal Data where permitted
  • Object to processing based on legitimate interests or marketing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time, without affecting prior processing
  • File a complaint with a competent EU data protection authority

Retention of Your Personal Data

Personal Data is retained only as long as necessary for the purposes above, legal obligations, dispute resolution, or enforcement of agreements.

Sharing of Your Personal Data

We may share Your Personal Data in the following situations, strictly limited to business purposes:

  • With Service Providers: We may share Personal Data with Service Providers who support the Service, such as hosting providers, analytics, and API monitoring services. These providers are bound to process data only to the extent necessary to provide their services.
  • With Affiliates: We may share information with Our affiliates, including parent and subsidiary companies, to provide or improve Our Service. Affiliates are required to comply with this Privacy Policy.
  • With business partners: We may share Personal Data with trusted business partners to provide requested services or integrations relevant to Your account or API access.
  • With Your consent: We may disclose Personal Data to third parties if You have explicitly authorized it, for example, if You request a consultant or integrator to receive certain account or API information.

If Your Personal Data is transferred outside the EU, We ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect Your rights.

Children's Privacy

Our Service is intended for professional/business users and is not designed for individuals under 16. We do not knowingly collect Personal Data from anyone under 16.

Links to Other Websites

We are not responsible for third-party sites or their privacy practices.

Changes to this Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

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